Our Process

Initial Contact

Email / Phone / Text / Web Enquiry

Gathering Understanding

One of our Sales Team will be in touch as soon as first contact is made to gather a true understanding of your need. This is usually done in the initial contact stage if by phone.

Proposal

We will submit a proposal specific to your need. Generally this is done by email or F2F depending on the nature of the proposal.

Order

A simple signing of the line. Payment terms are generally negotiated at this point.

Internal Checking & Scheduling

Immediately at time of Order, one of our customer service team enters the order into the system. It then is checked by one of the Sales Team. Following, the Production Team does a third check and schedules the job into the system.

Goods Processed

Virtually all processes are completed in-house with exception of out sourced coatings. Numerous quality checks are done on the way.

Final Quality Check

A final quality check completed by one of our QA staff to ensure right before despatch.

Delivery Free Into Store (FIS)

Delivered Free Into Store Australia Wide.